The Only 2 Scripts You'll Ever Need......
Here are the ONLY phone scripts I use. Don't change them. Use them WORD FOR WORD. They work like crazy! When they answer the phone you say "Hi, this is ___________. You were on my site searching for homes. If you're like the other clients I'm working with you're probably just starting your home search. What type of home are you searching for?" and then be quiet. This is all about them, not you. They don't need to know what team you're with or what brokerage you work out of. It's not important. Your only goal is to ask open-ended questions so you can learn all about them, their family, their plans, and their dream home. Start building trust and a relationship immediately. If you get voicemail, here is the script to use. "Hi, this is ________. Give me a call back on my cell phone at 111-222-3333." This does several things. It peaks their interest as to who you are because you don't say why you're calling or who you work for. It breaks down their defenses by leaving your cell phone instead of an office number and an extension. The most important thing it does is get A LOT of returned calls!
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